Introduction :
Welcome to AvocadoMarkt.com ('Website' or 'Service'). These terms and conditions ('Terms') govern your use of our grocery delivery and shipping services. By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Service. Service Overview :
AvocadoMarkt.com is an online platform that allows users to purchase groceries and have them delivered within Vienna or shipped to any country within the European Union ('EU'). Eligibility :
To use our Service, you must be at least 18 years old and capable of forming a legally binding contract. By using our Service, you represent and warrant that you meet these requirements. Account Registration :
To place an order, you must create an account on our Website. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account. - Placing Orders : Once you place an order, you will receive a confirmation email. This email confirms that we have received your order but does not guarantee acceptance of your order.
Orders and Payments :
- Payment Methods : We accept various payment methods, including credit cards, debit cards, and other payment gateways. All payments must be received in full before delivery or shipment of goods.
- Order Acceptance : We reserve the right to accept or decline your order for any reason. If we decline your order, we will notify you and refund any payment made.
Delivery and Shipping :
- Delivery in Vienna : We offer grocery delivery services within Vienna. Delivery times and fees will be communicated during the checkout process.
- Shipping to EU Countries : We ship groceries to all EU countries. Shipping times and fees will vary depending on the destination. We are not responsible for any delays caused by customs or other regulatory processes.
- Delivery and Shipping Issues : If there are any issues with your delivery or shipment, please contact our customer service within 24 hours of receiving your order.
Returns and Refunds :
- Perishable Goods : Due to the nature of perishable goods, we do not accept returns on these items. If you receive damaged or spoiled products, please contact us within 24 hours for a resolution.
- Non-Perishable Goods : For non-perishable items, you may return them within 14 days of receipt for a full refund, provided the items are unused and in their original packaging.
- Refund Process : Refunds will be processed using the original payment method. Please allow up to 14 days for the refund to be reflected in your account.
User Conduct :
You agree not to use the Service for any unlawful purpose or in any way that might harm, disrupt, or impair the functioning of the Service. You also agree not to post or transmit any content that is illegal, harmful, or offensive. Intellectual Property :
All content on our Website, including text, graphics, logos, and images, is the property of AvocadoMarkt.com or its content suppliers and is protected by intellectual property laws. You may not use any content from our Website without our prior written consent. Privacy :
We value your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and disclose your information. Limitation of Liability :
To the fullest extent permitted by law, AvocadoMarkt.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Service. Governing Law :
These Terms are governed by and construed in accordance with the laws of Austria. Any disputes arising out of or relating to these Terms or our Service shall be resolved in the courts of Vienna, Austria. Changes to Terms :
We may update these Terms from time to time. If we make material changes, we will notify you by email or through a notice on our Website. Your continued use of our Service after such changes will constitute your acceptance of the new Terms. Contact Us :
If you have any questions or concerns about these Terms, please contact us at: 