logo

Privacy Policy

Effective Date: 01-07-2024

I. INTRODUCTION
This Privacy Policy outlines the practices of Smartinia GmbH regarding the collection, use, and protection of user data. Smartinia GmbH operates to ensure the privacy and security of user information.
II. Overview
A. Scope

This notice applies to users of Smartinia GmbH's website and services.

This notice describes how Smartinia GmbH and its affiliates collect and use data. This notice applies to all Smartinia GmbH users unless they use a service covered by a separate privacy notice.

• Private User: Information such as name, contact details, delivery preferences, and transaction history.

• Business User: Business details, contact information, and transaction history.

III. Data Collections and Uses

Smartinia GmbH collects and processes data for the following purposes::

• Facilitating and optimizing service delivery.

• Providing customer support and resolving issues.

• Improving and enhancing the functionality of the Smartinia GmbH platform.

• Ensuring compliance with legal and regulatory obligations.

IV. Choice and Transparency
A. Data Protection

Smartinia GmbH is committed to safeguarding user data:

• All data is stored on secure servers.

• Strict access controls and encryption mechanisms are implemented to prevent unauthorized access.

• We do not share user data with third parties, except as required by law or for the provision of Smartinia GmbH services.

B. User Rights

Users have the following rights concerning their data::

• Access: Users can request access to their personal data.

• Rectification: Users can request corrections to inaccurate or incomplete data.

• Erasure: Users can request the deletion of their data, subject to legal obligations.

• Data Portability: Users can request the transfer of their data to another service.

V. Legal Information
A. Permissions and APIs - Location Data

Smartinia GmbH may request and collect location data for the purpose of providing services. This includes::

• Real-time location tracking during delivery periods.

• Historical location data for records and performance metrics.

Users will be prompted to grant location permissions, and the app will display a prominent disclosure in a dialog that appears before accessing location data.

B. Cookies and Tracking

Smartinia GmbH uses cookies and tracking technologies to enhance user experience and for analytical purposes.

Users can manage cookie preferences through their browser settings.

C. Children's Privacy

Smartinia GmbH does not knowingly collect personal information from children under the age of 16.

If a user is a parent or guardian and believes their child has provided us with personal information, please contact us to have the information removed.

VI. Updates to Privacy Policy

Smartinia GmbH may update this Privacy Policy to reflect changes in legal or operational requirements.

Users will be notified of any significant changes, and the updated policy will be made available on the Smartinia GmbH website.

VII. Contact Information

For any inquiries or requests related to privacy, users can contact Smartinia GmbH at office@avocadomarkt.com.

By using the Smartinia GmbH platform, users agree to the terms outlined in this Privacy Policy.